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Covid-19 – Can I still attend hand therapy? Can I use Telehealth?

The coronoavirus (Covid-19) has had a significant impact on all of us. We understand that many people will be unsure if they should still attend for their treatment and if it is still safe to do so. Here at NAHT, we would like to reassure you that we take your health, and the health of our staff very seriously. Here’s what we are doing to ensure infection control precautions are being carried out for everyone’s safety in the face of Covid-19.

  • screening of our patients before they attend our clinics, via phone and again at clinic locations. This is in line with state government health screening and triage procedures. Furthermore, there are limits with respect to the number of people that are able to be present within our waiting areas as are the number of people that are able to enter our treatment rooms.
  • protective perspex screens on all our treatment tables at all our clinics, to ensure direct droplet transmission is prevented. These look similar to what a bank teller uses, with a small aperture at the bottom to enable direct treatment and splint fabrication to occur.
  • Personal Protective Equipment (PPE) such as masks and single use gloves are utilised by our staff. Along with this we actively promote hand hygiene and respiratory hygiene.
  • thorough cleaning and disinfecting of all surfaces before and after treatment sessions is carried out by our staff as well as within waiting room areas.
  • all therapists have completed the infection control training module in relation to Covid-19 provided by the Australian government department of health.


The use of Telehealth, where clinically suitable, is recommended for many of our patients. While face to face consultations are required in many cases, such as when making a customised splint or for the evaluation of a condition or injury, there are many situations where telehealth can be used effectively and safely. This is where a consultation occurs via a regular phone call or video software on your phone or device. Please call our clinic for further information on how this works.